INTRODUCTION

Picasso Holdings Ltd is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies solely to information collected through our website: Picasso’s Dessert Café

If you access third-party websites or services through links on our website, those services will be governed by their own privacy policies and terms.

 

CONTENT

1. About Us
2. Information We Collect
3. How We Use Your Information
4. Marketing Communications
5. Legal Basis for Processing
6. Sharing Your Information
7. Payment Providers & Third-Party Services
8. Cookies & Tracking Technologies
9. Data Security
10. Data Retention
11. Your Rights Under UK GDPR
12. Third-Party Links
13. Children’s Privacy
14. Changes to This Privacy Policy
15. Contact Information

1. ABOUT US

Picasso Holdings Ltd operates Picasso’s Dessert Café and related food and beverage services within the United Kingdom.

Our services may include:

• dine-in experiences;
• takeaway orders;
• dessert delivery;
• online ordering;
• customer enquiries;
• reservations and bookings;
• promotional campaigns and loyalty offers; and
• related hospitality services.

Through our website and services, we may collect and process personal information necessary to operate our business effectively and provide a positive customer experience.

 

2. INFORMATION WE COLLECT

We may collect and process the following types of personal information:

• your name;
• email address;
• telephone number;
• billing and delivery address;
• order and transaction details;
• reservation or booking details;
• communication preferences;
• IP address and browser/device information; and
• website usage and analytics data.

We may collect information when you:

• place an order;
• make a booking or enquiry;
• sign up for marketing communications;
• interact with our website or social media channels; or
• contact us directly.

We may also automatically collect technical information through cookies and analytics technologies to improve website performance and user experience.

 

3. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• process and manage orders;
• provide customer support;
• manage reservations and enquiries;
• deliver products and services;
• improve our website and customer experience;
• send marketing communications where permitted;
• maintain website security and prevent fraud; and
• comply with legal and regulatory obligations.

 

4. MARKETING COMMUNICATIONS

Where you have opted in to receive marketing communications, we may send you updates, promotions, offers, product launches, company news, and loyalty rewards by email, SMS, or other electronic means.

You may unsubscribe or withdraw your marketing preferences at any time by:

• clicking the unsubscribe link in our emails; or
• contacting us directly.

 

5. LEGAL BASIS FOR PROCESSING

We process personal data under one or more lawful bases, including:

• your consent;
• the performance of a contract;
• compliance with legal obligations; and
• our legitimate interests in operating, improving, and protecting our business and services.

 

6. SHARING YOUR INFORMATION

We may share personal information with trusted third-party service providers where necessary to operate our business and provide services to customers.

These may include:

• payment processors;
• website hosting providers;
• email marketing platforms;
• delivery and logistics partners;
• booking or reservation systems; and
• professional advisers and regulatory authorities where legally required.

We do not sell your personal information to third parties.

If you place orders through third-party delivery platforms, your information may also be subject to the privacy policies of those providers, these may include: Uber Eats, Deliveroo, Just Eat

 

7. PAYMENT PROVIDERS & THIRD-PARTY SERVICES

All online payments are processed securely through third-party payment providers. Picasso Holdings Ltd does not store or have direct access to full payment card details.

Third-party providers may process personal information in accordance with their own privacy policies and applicable laws.

We encourage users to review the privacy policies of any third-party services used in connection with our website or services.

 

8. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, personalise content, and support marketing activities.

Cookies may include:

• essential website cookies;
• analytics cookies;
• functionality cookies; and
• advertising and marketing cookies.

Upon your first visit to our website, you may be asked to manage your cookie preferences through our cookie consent banner.

You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

For more information about cookies, please visit:

All About Cookies

 

9. DATA SECURITY

We implement reasonable technical and organisational security measures designed to protect personal information from unauthorised access, misuse, disclosure, alteration, or destruction.

However, no internet-based service can be guaranteed to be completely secure.

 

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy, including legal, accounting, tax, and reporting requirements.

Different retention periods may apply depending on the nature of the information and the purpose for which it was collected.

 

11. YOUR RIGHTS UNDER UK GDPR

Under UK data protection laws, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• object to certain types of processing;
• request restriction of processing;
• request transfer of your data; and
• withdraw consent at any time.

You also have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner’s Office

 

12. THIRD-PARTY LINKS

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content, or security of those external websites and encourage users to review their respective privacy policies.

 

13. CHILDREN’S PRIVACY

Our website and services are not intentionally directed towards children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.

 

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised effective date. We encourage users to review this Privacy Policy periodically to remain informed about how we protect personal information.

 

15. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us through our website contact page: Contact Picasso’s Dessert Café

 

 

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Picasso Holdings Ltd (www.picassos.co.uk) PRIVACY POLICY: Version No: 3.0 Updated: 07 May 2026