Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this number to monitor your delivery’s progress via our delivery partner’s website.
Please refer to our Terms of Service page for detailed information regarding the use of our website, the ordering process, payment terms, and more.
Delivery times vary based on destination and selected delivery method. Typically, you can expect delivery within 2-4 business days for standard delivery after dispatch.
You can usually expect to receive your order with dispatch within 3-10 business days for standard delivery, depending on the delivery method selected and your location.
All orders are delivered from our distribution centre located in the UK.
Duties and taxes are not typically included in the product price. Depending on your location, these may be charged upon delivery. Please check your country’s regulations for specifics.
Unfortunately, we cannot combine delivery for multiple orders once they have been placed. Each order is processed individually to ensure prompt delivery.
We use a variety of reliable carriers, including Royal Mail , Hermes and DPD, to ensure your orders arrive safely and on time.
Our Delivery & Returns policy details how to return items and request refunds. Please refer to this section for specific instructions based on your order type.
Refunds are typically processed within 5-7 business days after we receive and inspect the returned item. Please allow additional time for your bank to process the transaction.
To initiate a return, please visit our Delivery and Returns Policy page and follow the provided instructions.
You can find our complete Delivery and Returns Policy on this page, which outlines the steps and conditions for returning products.
For any inquiries related to your orders, feel free to check our orders page or contact our customer service team for assistance.
If your order has not arrived as expected, please use the tracking number provided to check its status. If there are issues, contact us for help.
Changes to your order can only be made within a short period after placing it. Please contact us immediately with your request.
Orders can usually be cancelled within a limited time frame just after purchase. If you need to cancel, please contact us as soon as possible.
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